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Quick summary

To build an enterprise with 40.000+ end users in 6 countries you need a flexible and powerful engine.

Swedish ITSM pioneer Nilex has not one, but many otf those. They partnered up with Bild Studio to create and maintain time and cost-saving solutions for their customers.

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Work process Developing Nilex ™ software

We set off with performance upgrades, developed a kick-ass methodology and set our aim on developing brand new sales modules.

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Challenge

& Solution

Reinventing the business strategy on multiple fronts at the same time?

Challenge

  • Poor code quality
  • Bad User Experience
  • Outdated design
  • Various performance issues
  • Poor planing
  • Lack of brand guideliness

Goal

  • Setting up and tightening the platform that enables customers to work on the basis of ITIL processes and streamline their processes for contract management and administration.

Solution

  • Defining team
  • Defining work process
  • Setting up a roadmap
  • Analysis of competitors
  • IA, UX & UI
  • Defining brand styleguide
  • Development

We created a Nilex dedicated team

2015

Team of 7 people

  • 1 x Project Manager
  • 5 x Senior Developers
  • 1 x IA
  • 1 x UX Designer

2020

Team of 20 people

  • 1 x Project Manager
  • 15 x Developers
  • 1 x IA
  • 2 x UX Designer
  • 1 x UI Designer

From start to finish

1

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Research

2

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Information Architecture

3

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Database architecture

4

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UX Wireframe

5

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UX Prototyping

6

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Style Guide

7

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UI Design

8

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Animation

9

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Back End Development

10

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Front End Development

11

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Testing

12

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Launch

13

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Support

UI elements

Other than polishing brand's visual identity, we have established a design system that complements every aspect of the software.

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Features

We have developed 20+ features that are scalable and easy to customize. These are just some of them:

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Customer Support

Delivering a great customer experience

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Shared Services

Provide great service to all departments across different industries

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Financial Management

Manage your IT financial needs in one solution

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Mobile app video

Complex system in one app? Sure. It's doable. And the video too.

Delivering a great customer experience

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Our technologies

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  • DevOPS: Private Cloud ( Mini data center)

  • Languages: C#, JavaScript

  • Front-end: AngularJs, Kendo-ui, JQuery

  • Back-end: .Net, .Net Core, MSSQL, NHibernate, Visual Studio, Log4Net, IdentityServer, WCF, Windows Services, Entity Framework, MIcrosoft Bot Framework

  • Mobile developer: Corodova

  • Manual & automation web & mobile software testing

  • UX & UI: JustinMind, Adobe Ai, Adobe Ps, FontLab

  • Project-managment: TFS, Skype, Discord, G suite

  • Mobile developer: Corodova

  • Manual & automation web & mobile software testing

  • UX & UI: JustinMind, Adobe Ai, Adobe Ps, FontLab

  • Project-managment: TFS, Skype, Discord, G suite

Let's talk results

Budget: 3 000 000€ +

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40000+

Installed licenses

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100+

Customers from Sweden, Denmark, Norway and Germany

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40%

Swedish municipalities use Nilex

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30%

Danish municipalities use Nilex

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